Employee culture, retention and engagement

Research conducted by survey organisations such as Gallup cite employee retention and engagement as top of many business leaders agendas. But why? Because in many cases employees have had enough of being stressed and overworked, but more often, it is a thankless task with little loyalty. We see many managers who are operating at 1-2 levels below where they should be and performance is suffering as a result.

Gallup’s latest research shows that only 31% of employees are engaged at work. What are you going to do to make sure you are not one of the managers managing those 31%? Read more.

Management Development

Foundations of Management

Much like leadership, all too often staff are promoted into a management role because they are someone who, as an employee, has shown higher levels of performance and capability in their role. They become recognised as the best in their team and so they get promoted.

New managers though are rarely given training to support their transition. In fact, many don't receive training until well after promotion. This is often, either because they are struggling to understand how to "be" the manager effectively or because someone else recognises their performance isn't what it used to be.

Providing training early on for new or aspiring managers can make a fundamental difference to their personal and business success. It's about instilling the right behaviours and knowledge, before they learn bad habits.

Management Training for new Managers

The Experienced Manager

As an experienced manager in the business, there are many demands on your time and it is easy to forget to stop and reflect on whether you're doing the right things in the right way.

As your responsibility grows, so does the complex nature of managing people, process, finance, customers and outcomes. The way you used to do it as one of the team won't work now you have additional responsibility. It's now about developing ways of working that are more efficient and effective, helping others understand how and where to improve performance.

Many managers get caught on what we call "occupational hobbies". Occupational hobbies are those things we know how to do and like doing, but are not actually part of our role as a manager. Still we justify them to ourselves because it's safe territory.

Advanced Management Development

Management Thoughts

Authority vs Authorship

Authority vs Authorship

When we're promoted into a management role, there is a natural tendency for many to need to prove their authority by changing things or issuing mandates on what to do. Often, ill thought out and largely done to show that the boss is indeed the boss. On account of them telling people what to do and being all serious.

In reality though great management is much more about giving people the environment, resources and latitude to achieve great things and then monitoring progress. It's less about telling people what to do and how to do it, and more about helping people understand how to achieve their best within a performance framework. Authorship gives people accountability and latitude to decide how best to do things. Authority gives people boundaries in which to do as they are told.

Authentic Management & Leadership

Three C's of Management

Capability - Your ability to do the things you need to do, to the right standard. It's all about output delivery.

Confidence - Your ability to assert yourself, show resilience, demonstrate self-assurity and manage your anxieties.

Credibility - How others perceive you based on your capability and confidence. The more you deliver confidently and consistently, the greater your credibility.

  • Superdrug
  • Bakkavor
  • Env Agency
  • Santander
  • TNT Parcels
  • Homebase
  • Coty
  • Ikea
  • B&Q

Some of the companies we're proud to have worked for.

What people say about us.

  • I can't believe the transformation in myself in just three days. Even my kids have noticed the changes in me......for the better. Thank you for all you support and encouragement!

    JayneElectrical Retailer
  • I've been on lots of these tree hugging courses before, but I can honestly say this was the best and by far, most useful course I've ever attended. Hope to see you again!

    GeoffPharmaceutical Research
  • I was really apprehensive about attending the programme, but I can't believe it went so quick! I didn't want to leave it was that enjoyable. Hats off to Andy and the team, just brilliant!

    AmandaProfessional Services
  • The one to one coaching has done more for my career in six months than in the last 15yrs. I can't thank you enough. There is now a little Andy that lives in my head acting as my guide!

    MartinSmall Research Business
  • I've used countless training companies before, but none have come close to the level of rigor and effort you put into your programmes. I look forward to a great working friendship.

    GeenaInternational Sales Distributor
  • Our conferences are normally in swish hotels abroad where we are wined and dined. I would trade them everytime for another couple of days with you guys doing the activities in the woods. It was so much more useful!

    JustineCosmetics Distributor
  • I don't like change and I can be a stubborn git when I feel like it. Never has anyone told me to my face and done it in a way that totally made me want to change. Either you're a magician or an alien! Thanks again!

    TrevorMechanical Engineering Manufacturer
  • Thank you for a wonderful few days. It was great to meet new colleagues, break down those international silos and to learn a few things about myself too. Hope you'll do something in Germany soon!

    ViktorPower Generation